|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.|
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please contact customer service for returns.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
| If for any reason you are unsatisfied with your order, please contact Customer Service within 7 days. We are happy to accept returns/exchanges of unopened, unused products within 7 days of delivery and authorized by Customer Service. Please allow 5 – 10 business days after receipt of product to process a refund or ship an exchange. No returns will be accepted without prior authorization from Customer Service. Customers are responsible for shipping costs on any returns or exchanges not due to damages in shipping or incorrect product. |
Please contact Customer Service if your package arrives damaged or you received incorrect product within 7 days of shipment.
We continually work hard to improve our packing and shipping procedures. Please do not destroy or dispose of any product unless authorized by Customer Service. Photos of your damages may be requested.
Our team is available Monday through Friday 8:00 am – 4:30 pm, CST.
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|